Sona Networks Private Limited ("Sona Networks", "we", "our", or "us") is committed to protecting the privacy of visitors to our website and our customers. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.sonanetworks.in or use our services.

1. Information We Collect

We may collect the following information when you interact with our website:

Full Name

Company Name

Email Address

Phone Number

Subject and Message submitted through our contact form

IP Address

Browser type and version

Device information

Website usage statistics

Cookies and similar technologies

2. How We Use Your Information

We use the information collected to:

Respond to your enquiries and support requests.

Provide quotations and technical consultations.

Deliver IT infrastructure, networking, cybersecurity, cloud, server, storage, and related services.

Improve our website and user experience.

Send important updates, newsletters, or promotional information (only where permitted).

Comply with legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to:

Improve website performance.

Remember user preferences.

Analyze website traffic.

Enhance security.

You may disable cookies through your browser settings; however, certain features of the website may not function correctly.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

Authorized employees.

Trusted technology partners and service providers.

Government authorities when legally required.

Payment, logistics, or implementation partners where necessary to deliver requested services.

All such parties are expected to maintain appropriate confidentiality and security measures.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites, products, or services.

We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their respective privacy policies before providing personal information.

7. Data Retention

We retain personal information only for as long as necessary to:

Respond to enquiries.

Fulfil contractual obligations.

Meet legal, accounting, and tax requirements.

Resolve disputes and enforce agreements.

8. Your Rights

Subject to applicable law, you may request to:

Access your personal information.

Correct inaccurate information.

Delete your personal information.

Withdraw consent where applicable.

Opt out of marketing communications.

Requests may be sent to the contact details below.

9. Children's Privacy

Our services are intended for businesses and professionals.

Our website is not directed toward children under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page along with the revised Effective Date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Sona Networks Private Limited

Website: www.sonanetworks.in

Email: info@sona-networks.com

Phone: +91 96189 83030

Address:

5-5-263 & 264, 4th Floor, AQRA Homes, Patel Nagar, Lane Beside Gandhi Bhavan, Nampally, Hyderabad – 500001, Telangana, India.